Welcome to True North School Business
True North School Business was founded by Lucy North, a strategic executive leader in school business and operations, dedicated to strengthening sustainable operational capability across schools and trusts.
Built from first-hand experience of the pressures, complexity and responsibility carried by school business and operational leaders, True North School Business provides the tools, frameworks, strategic support and professional community needed to strengthen practice with confidence.
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STRATEGIC
Strategic Executive Leader in school business, operations and networks
CREATOR
Creator of the True North School Business operational capability framework
SPECIALIST
We are Specialists in school operations, systems and leadership
FOUNDER
Founder of a dedicated professional peer network for education operational leaders
Want to explore how True North School Business could support your school or trust?
Get in touch and book an introductory meeting with us today!
Book a call with LucyOver 20 years experience.
Professional Experience, Qualifications and Memberships
With over 20 years experience in school business, operations and strategic leadership, Lucy North brings a grounded understanding of the pressures facing schools, trusts and education leaders. Her work is informed by recognised school business qualifications, sector partnerships and practical experience supporting sustainable, compliant and effective operational models across the UK education sector.
Current Collaborators
Operational Capability Reviews
Structured reviews of school business and operational practice, helping schools and trusts understand what is working well, where systems feel fragile, and what needs to be strengthened.
Reviews can focus on the whole school or selected areas across people, processes, systems, leadership, risk, compliance, service delivery and operational alignment.
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Assurance, Risk and Compliance Reviews
Focused reviews to help schools and trusts identify gaps, evidence compliance, strengthen controls and build greater confidence in operational assurance.
True North School Business supports leaders to move beyond checklists by reviewing what is in place, what is being followed, and where risk and accountability sit.
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Strategic Partner Support & Leadership
Development
Support for School Business Managers, Office Managers and Operational Leaders who are carrying complex responsibility and need space to think, plan and lead with confidence.
True North School Business combines mentoring, coaching and practical operational advice to help leaders strengthen their role, develop confidence, improve team capability and deliver more effective services for their school or trust.
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Efficiency & Return on Investment Reviews
Focused diagnostics and hands-on operational reviews that identify where time, capacity and money may be being lost across your school or trust.
We examine key areas of expenditure and work alongside your team to implement and embed improvements creating measurable efficiencies, sustainable savings and greater value for education.
Experience grounded in the reality of schools
Lucy's experience is grounded in the reality of school business and operational leadership leading across finance, estates, HR, governance and compliance - all underpinned by True North School Business methods.
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Education is the most powerful weapon which you can use to change the world...
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Nelson Mandela
